Terms and Conditions for Platform Use

1. Introduction and Acceptance of Terms

This terms and conditions document ("Agreement") is a legally binding contract between you ("User" or "Player") and the jack777 platform ("Company", "We"). By registering an account or using any service on the jack777 platform, you are deemed to have read, understood and agreed to be bound by all the terms stated here.

If you do not agree with any part of these terms, you are required to stop using the platform immediately. jack777 reserves the right to amend, add to or remove any part of these terms at any time without prior notice. Continued use after such changes take effect means you accept the amended version of the terms.

2. User Eligibility

To register and use the jack777 platform, you must meet the following eligibility requirements:

• Be at least 21 years old on the date of registration.
• Register with your real identity and accurate personal information.
• Not be subject to any legal restriction that prohibits participation in online gambling activities.
• Not have been placed on a self-exclusion list by any gambling platform.
• Have full legal capacity to enter into this binding agreement.

jack777 reserves the right to request identity verification (KYC) at any time. Users must provide the required documents, including a copy of a valid identity card (MyKad) or passport, to allow the verification process to be completed. Failure to provide such documents may result in the account being suspended until the verification process is complete.

3. User Account and Responsibilities

Each user is only allowed to register and hold one account. Registering more than one account by the same individual — whether using a different name, email address, mobile number, IP address or device — is prohibited and constitutes a breach of these terms.

You are fully responsible for all activity that takes place under your account. This includes keeping your password and login details confidential. jack777 recommends that you:

• Use a strong password combining letters, numbers and symbols.
• Do not share your login details with any other party.
• Notify our support team immediately if you suspect unauthorised access to your account.
• Update your personal information if any changes occur.

jack777 will not be responsible for any losses suffered as a result of a user's negligence in safeguarding their login information.

4. Deposits, Withdrawals and Payments

The jack777 platform supports a range of payment methods suited to Malaysian players. All transactions on the platform use Malaysian Ringgit (RM / MYR) as the primary currency.

Supported deposit and withdrawal methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, and the cryptocurrencies USDT, BTC and ETH.

• Minimum deposit amount: RM20 per payment method.
• Minimum withdrawal amount: RM100.
• Standard withdrawal processing time: 10 to 45 minutes after the request is approved.
• All deposits and withdrawals are subject to internal compliance checks.

jack777 reserves the right to request additional verification before approving any withdrawal request, particularly to meet compliance requirements related to anti-money laundering. Any attempt to deposit or withdraw funds using a payment method that does not belong to you is prohibited.

5. Bonuses and Promotions

jack777 offers various promotions to registered users. All bonuses and promotions are subject to their specific terms, and those terms form part of this agreement.

Welcome Bonus: jack777 offers a first deposit bonus of 150% up to a maximum of RM888. This bonus is subject to a wagering requirement of 10 times the bonus amount received before the bonus winnings can be withdrawn.

Example wagering requirement calculation:

• Deposit RM100 → Bonus RM150 → Account balance RM250 → Wagering requirement: RM150 × 10 = RM1,500
• Deposit RM1,200 → Bonus RM888 → Account balance RM2,088 → Wagering requirement: RM888 × 10 = RM8,880

Any attempt to abuse promotions, including registering multiple accounts to claim bonuses repeatedly, will result in the bonus being cancelled and the account closed without notice. jack777 reserves the right to cancel any bonus at any time if there are signs of misuse.

6. VIP Programme and Cashback

jack777 provides a VIP programme with five tiers for active and loyal users. Progress between tiers is determined based on your overall gaming activity. The VIP tiers and weekly cashback rates are as follows:

• 🥉 Bronze — up to 0.3% weekly cashback
• 🥈 Silver — up to 0.6% weekly cashback
• 🥇 Gold — up to 0.9% weekly cashback
• 💎 Platinum — up to 1.2% weekly cashback
• 👑 Diamond — up to 1.5% weekly cashback

Cashback is credited weekly subject to applicable conditions. jack777 reserves the right to modify the structure, tiers and cashback rates of the VIP programme at any time. Notification of changes will be communicated through the platform's official channels.

7. Game Rules and Conduct

All games on the jack777 platform — including slots, live casino, sportsbook, sports betting, esports and others — are subject to their respective game rules. Players are required to understand the rules of each game before placing bets.

The following are strictly prohibited on the jack777 platform:

• Use of bots, automation software or any unauthorised tools.
• Colluding with other players to manipulate game outcomes.
• Exploiting bugs or technical vulnerabilities in the system.
• Any action that could compromise the integrity of the game or fairness to other players.
• Money laundering through repeated deposit and withdrawal activity.

A breach of any of the above prohibitions may result in immediate account closure, cancellation of related winnings and, in serious cases, legal action.

8. Account Closure and Suspension

Users may close their account at any time by contacting our 24/7 support team via live chat or email. Account closure requests will be processed within a reasonable time once all conditions for withdrawing the account balance have been met.

jack777 reserves the right to suspend or close any user's account without prior notice in the following circumstances:

• The user fails to meet identity verification requirements.
• Suspicious activity or suspected fraud is detected.
• A breach of these terms and conditions.
• A request from the relevant authorities.
• The user has enrolled in a self-exclusion programme.

9. Liability Limits and Disclaimer

The jack777 platform is provided on an "as-is" and "as-available" basis. While we work to keep the platform running smoothly, we do not guarantee that the service will always be free from technical disruptions or errors.

jack777 will not be liable for:

• Any direct or indirect losses resulting from service disruptions beyond our control.
• Losses arising from disputed game outcomes, where our system logs are considered final.
• Delayed or failed transactions caused by third parties, including payment processors.
• Any losses arising from a user's negligence in safeguarding their account information.

In all circumstances, jack777's maximum liability to any user will not exceed the amount of active deposits in that user's account at the time the claim is made.

10. Amendments to Terms and Applicable Law

jack777 reserves the right to amend these terms and conditions at any time. Any material changes will be communicated to users via a notice on the platform or by email. Continued use of the platform after the effective date of the amendment will be deemed acceptance of the revised terms.

If any provision of these terms is found to be unenforceable under applicable law, that provision will be reinterpreted within the limits permitted by law, while the remainder continues in full force and effect. These terms operate under the international licensing framework that governs the jack777 platform.